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Animation Welcome Guide

Next Steps

We're delighted that you've chosen to join our creative community at Arts University Bournemouth. We can't wait to see what you'll create.

Here to help you get settled in

Once you've met all of your offer conditions and enrolment opens we'll send you two emails.

  • One email will invite you to complete Online Enrolment. This will require you to upload a passport-style photograph which will be used to create your AUB Student ID card. You'll also need to upload scans or photographs of your identification. You will need to complete Online Enrolment as soon as possible – you can't start your course until you have completed Online Enrolment.
  • The second email will contain instructions on how to set up your AUB student login. Once completed this will give you access to your AUB email account, the myAUB app (where your timetable will appear) as well as access to the free software listed below and discounted hardware from Apple and Dell.
  • Online Enrolment will open in September 2024. If you haven't received emails from the AUB Admissions team about your application by this date, please contact admissions@aub.ac.uk ASAP to ensure that your application has your correct email address. If you have any queries about your Online Enrolment, please contact studentrecords@aub.ac.uk.

Before you arrive

There are two elements to your enrolment at AUB. You'll be required to:

  • Complete Online Enrolment before you arrive.
  • Attend Face-to-Face Registration when you arrive.

At the end of Face-to-Face Registration when we've checked everything is complete then you'll be able to collect your AUB Student ID Card!

For your Online Enrolment we'll ask you to give us some more details about yourself. You'll also need to upload:

  • A head and shoulders photo of you (like a passport photo) for your AUB Student ID Card.
  • Scans or photographs of your identification. The identification we require depends on your nationality and visa status.

For your Face-to-Face Registration we'll need you to bring along your identification in person.

UK students identification requirements:

Please have photographs or scans of one of the following options of ID:

  1. Full valid passport
  2. Photo ID (e.g. driving licence) plus either correspondence from Student Loans Company/Student Finance England or original birth/adoption certificate

A driving licence alone won't be accepted without the correct accompanying information as listed in option two.

If you’ve taken a loan out with Student Finance England, you’ll need to complete the Online Enrolment before we can confirm your registration. Once completed, SFE will release your maintenance loan to you on the first day of term.

Settled or pre-settled status identification requirements:

Please have the following:

  1. Photograph or scan of your full valid passport
  2. Your Immigration status “Share Code”

Visa students identification requirements:

If you’re studying on a Student Route visa or hold any other type of visa you will need all of the following to enrol online:

  1. Full valid passport
  2. Visa documentation
  3. All original qualification certificates

If you have any problems

If you have any problems with online enrolment, please contact Student Records by emailing studentrecords@aub.ac.uk.

If you haven't received emails from us about your application, then please contact admissions@aub.ac.uk ASAP to ensure that your application has your correct email address.

Student ID cards are produced once we've seen the correct documentation from you, and should be able to be collected during your Face-to-Face Registration session.

Your AUB IT login

If you have problems setting up your AUB student login or accessing your AUB email/myAUB app, please visit support.aub.ac.uk to log a ticket.

Once you complete online enrolment you'll be emailed with an individual username and password to access AUB’s online resources and computing.

Upon receipt of your password, you'll be asked to change this to one of your choosing. If you forget your username or password, please visit support.aub.ac.uk for help with resetting your password.

MyAUB is an online portal and a smartphone app that gives students access to email, calendar information, learning environments, software training, cloud storage and details such as your timetable and course blog.

You can log in to myAUB as soon as you have your AUB username and password.

The smartphone app is available from both Android and iOS app stores by searching for "myAUB".

All students are provided with a Microsoft Office 365 email account, which uses your student number as the email address with your name as the alias, i.e. Sally Smith = 12345678@my.aub.ac.uk.

This email address is the primary way the University will keep in touch with you while you're studying with us.

IT information

Every AUB student is able to access the following software for free:

  • Microsoft Office 365 – including 1 TB of cloud storage with Microsoft OneDrive
  • Adobe Creative Cloud
  • Autodesk Suite
  • LinkedIn Learning Platform training courses
  • Headspace app for wellbeing

Students on some of our courses will also be provided with additional software and/or access to “remote access” to high-specification resources where the course involves using large files or render computing.

AUB has arranged discounts on laptops and other hardware from Apple and Dell for our students. If you're planning on investing in a new computer to support your studies, we recommend that you wait until you've set up your AUB IT login so that you can take advantage of these discounts.

You can access these discounts by signing up to the following websites using your AUB email address:

This course uses both Apple and Windows computers.

You're encouraged to bring their own laptop and mobile device to AUB to support online learning, collaboration and communication while at university.

Before your arrival and during your first week, we'll be in touch to check that you have access to the hardware, software and internet connection required to take part in your course and to let you know what support is available.

Additional information

You’ll need a high-quality graphics card, at least 16 GB RAM and dual-core processor for 2D/3D applications.

Useful contacts

  • If you haven't received emails from us about your application then please contact admissions@aub.ac.uk ASAP to ensure that your application has your correct email address.
  • If you have problems completing online enrolment then please contact studentrecords@aub.ac.uk
  • If you have problems setting up your AUB student login or accessing your AUB email/myAUB app then please contact servicedesk@aub.ac.uk

Any questions about your application

admissions@aub.ac.uk

Help with online enrolment, including advising on documentation needed.

studentrecords@aub.ac.uk

01202 363383

Let us know about any changes to your plans to study at AUB.

Any questions about accommodation, funding or life at AUB, or to access any of the support services.

studentadvice@aub.ac.uk

01202 363780

Any queries about visas, English language support and International Orientation.

international@aub.ac.uk

01202 363233

To talk to someone about tuition fees, or other financial queries.

finance@aub.ac.uk

01202 363356

Information about Freshers’ activities and events.

studentunion@aub.ac.uk

01202 363345

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We’re delighted for you to join us at AUB – we can’t wait to see what you’ll create.

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