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Student support
Student support
For many students, coming to university is the first time they've set out on their own, away from home and their usual support bases such as family and friends. AUB has a range of specialist services to help you manage your studies and support you with any problems, big or small.
Wellbeing and counselling
AUB has a Wellbeing team who can offer practical support and guidance if you're experiencing difficulties and you're not sure who to turn to, or if you're worried about the welfare of a friend or housemate. The Wellbeing service is available in daily drop-in sessions to provide confidential support and advice on a range of issues including stress, depression, anxiety, drug and alcohol problems, and eating disorders. You can book an online appointment with the Wellbeing team via the Bookings tab in myAUB.
Meanwhile, the AUB Counselling service is accredited by the British Association of Counselling and Psychotherapy (BACP). We have a team of professionally qualified counsellors offering individual therapeutic appointments. We can refer you to our partner agency if you require a therapist from a specific faith or ethnic background, or a language other than English. Visit the Bookings tab in myAUB to book an appointment.
Find out more about what our Wellbeing and Counselling services can offer you.
External support
If you require more urgent support with your mental health outside the working hours of AUB’s Wellbeing and Counselling services, please see our recommended external support contacts below.
Declaring a disability
You don’t have to tell us about your disability, but it can be useful if you do. You’ll have access to more support and help for your studies, as well as possible extra funding. You may also be invited to Transition events before your course starts to help you get settled.
Simply complete the online disability disclosure in the AUB Applicant Portal before your course starts, or in MyAUB at any point in your course.
Visit our Disabled Students page to find out more about disability support.
Complaints
We hope you never have to make a complaint at any point of your studies at AUB. But if you've exhausted all other avenues and you're still unhappy about your experience, please contact complaint@aub.ac.uk.