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Accessibility Statement

Accessibility Statement

This accessibility statement applies to aub.ac.uk, run by Arts University Bournemouth.

We want as many people as possible to be able to use this website. We've made a concerted effort to:

  • Allow you to zoom up to 300% without text falling off the screen
  • Allow you to navigate the website with just your keyboard
  • Allow you to navigate the website using speech recognition software and to listen to most of the website using a screen reader.
  • Honour your browser and settings for colours, contrast levels and fonts
  • Honour your device preferences about reducing motion (for example: disabling animation and auto-playing video)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of the website are not fully accessible, for example:

  • Content stored in PDF documents may not be accessible to screen reader software
  • Videos, particularly live videos, may not have closed captions
  • Some pages may not conform to our efforts listed above
  • Some embeds for 3D panoramas and walkthroughs of student accomodation aren’t accessible

Feedback and contact information

We make continuous efforts to improve accessibility on the website and your feedback is invaluable to helping us improve the website for all users. If you find a problem, or think that we’re not meeting accessibility requirements or standards please email us on web@aub.ac.uk.

If you need information on this website in an alternate format, such as large-print, easy read, audio-recording or braille please email us on web@aub.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Arts University Bournemouth is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

Non-Accessible Content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Ensure links explain their purpose (WCAG A 2.4.4) Avoid using the same link text for different destinations (WCAG A 2.4.4)

We are aware of some links around the website using generic titles such as “Read more” or “Discover”. We are continuously improving the content on the website to make links more descriptive and have almost completed this effort.

This will be completed in 2023.


Mark navigation as lists (WCAG A 1.3.1)

Some parts of the website have navigation elements that are not marked up as lists. We are working to correct these.

This will be completed in 2023.


Ensure every page contains a top-level heading (WCAG A 1.3.1)

Some pages don’t include an H1 top-level heading currently. We are working on fixing this across the website.

This will be completed in 2023.


Specify alternative text for images inside links (WCAG A 1.1.1)

We are working to ensure all images have descriptive alternative text.

This will be completed in 2023.


Ensure form controls have labels (WCAG A 1.3.1)

The “scroll down” button on Emerge summer shows doesn’t have a label. An upcoming version of the website will address this.

This will be completed in 2023.



Ensure links are distinguished by more than just color (WCAG A 1.4.1)

The cookie policy page has a link to CookieBot’s website which isn’t underlined. An upcoming version of the website will address this.

This will be completed in 2023.



Ensure links can be used by screen readers (WCAG A 4.1.2)

There are some mistakes in our website content where there are links without any text. We are continuously updating content to resolve these.

This will be completed in 2023.


Fix duplicate IDs (WCAG A 4.1.1)

The Gallery page has the same ID used twice. An upcoming version of the website will address this.

This will be completed in 2023.


Specify a title for all frames (WCAG A 2.4.1)

Some embedded content in frames currently don’t have titles. We are continuously updating content to resolve these.

This will be completed in 2023.


Ensure form controls contrast sufficiently with their surroundings (WCAG AA 1.4.11)

The search results page has a pink header which doesn’t have good contrast with the white form control. An upcoming version of the website will address this.

This will be completed in 2023.


Ensure headings include text (WCAG A 1.3.1) Ensure controls change appearance when they are selected (WCAG AA 2.4.7)

The live chat provider we use, Olark, do not meet this standard. We are removing Olark from the website.

This will be completed in 2023.

Content that’s not within the scope of the accessibility regulations

Google Maps

Our website at large does provide alternative text for all images (WCAG A 1.1.1) but Google Maps’ interface doesn’t pass this requirement.

What we’re doing to improve accessibility

We are continuously working to improve accessibility on our website and have published a roadmap of the upcoming changes at https://public.3.basecamp.com/p/XxUUtQvUqroKDiCEziDMZ9hv

Preparation of this accessibility statement

This statement was prepared on 21 September 2022. It was last reviewed on 21 September 2022.

This website was last tested on 9 September 2022. The test was carried out by Silktide.

We used this approach to deciding on a sample of pages to test (see below).

We use Silktide to measure website accessibility. They scan 4500 random pages of our website to provide a wide-ranging sample of pages that cover home page, course pages, search pages, news, and more niche parts of the website to ensure wide coverage of the website.