Offer Holder Hub

We take student feedback extremely seriously. We have student representation on most of our committees, elected by the student body – and this includes elected student reps at course level. We believe that students should be able to influence how their course is run, and to let us know when things aren’t working out the way they expected. We always think carefully about the feedback we get, either directly or through surveys, to make sure that we can respond in a way that is fair to all students.

In becoming a student at AUB, you agree to the various terms and conditions of enrolment at the University. This includes accepting the regulations of the University, and you’ll be required to confirm this when you formally enrol.

Most of the regulations are likely to be like those at other UK universities, but it’s important that you’re clear about AUB’s regulations before commencing your studies with us. You can read the full terms and conditions on our Regulations page. We’ll let you know if any of these change before you enrol so that you can check you’re happy with them. You might also like to view our Student Charter, which is also available on our website.

The majority of the campus is wheelchair accessible, with automatic doors, lifts and toilets all suitable for wheelchair users. However access to certain studios and departments may be limited. In instances where access is limited, we’ll endeavour to ensure that classes and tutorials are undertaken within accessible spaces. Free parking is available for blue badge holders only.

If you have asthma or breathing difficulties, the atmosphere within some workshop areas may aggravate your condition and you should discuss with your doctor any health implications prior to you being exposed to these hazards.

At some universities, you’d be expected to purchase textbooks to support your studies, but on creative courses you’re more likely to spend money on materials. The cost of materials for producing coursework isn't included in the tuition fee. You should also expect to visit relevant galleries, exhibitions and live performances, which may include some entry and travel costs.

The amount you spend on materials will depend on the types of projects you undertake, and you won't be penalised for completing lower-cost projects. Several courses also require you to purchase kits and equipment prior to commencing. If this is the case for your course, you'll receive information about this purchase.

All offers of a place to study at AUB are made in good faith, and the University has every intention of honouring the commitment we’ve made. However, there may be occasions where we do need to make changes. For example, we may be required to respond to Government legislation or statutory requirements. On rare occasions, we may also wish to update our policies and procedures after the January deadline. This will only be done in consultation with the Students’ Union, and the student interest is always considered.

If we do make changes of this type, we’ll tell you as soon as possible.

On very rare occasions, we may decide not to deliver a course in a particular year. This might happen if, for instance, the minimum number of students needed to ensure a good educational or student experience has not been met. If we do decide not to enrol students onto a particular course, we’ll make this decision as soon as we can, while recognising that some courses tend to attract later applications. For undergraduate courses, we’ll usually decide by the end of June - and we’ll always try to offer you a place on another suitable course.

It’s important that we make periodic adjustments to course content to ensure we react to changes in creative industry practices, ensuring the most up to date and relevant knowledge in your subject area, and also to make the best use of educational opportunities which arise. We also make changes in response to student feedback. Changes are proposed by the course team in consultation with the student cohort, and the approval process includes careful consideration of the impact on the student experience. We’ll always endeavour to minimise any negative impact, and if any change of this type is necessary, we’ll inform you as soon as possible.

There are some circumstances that may fall outside the University’s reasonable control. These include an unexpected lack of funding, the departure of key members of staff whose knowledge is unique or not easily replaceable, severe weather, fire, the failure of electricity or internet service, civil disorder, political unrest, government restrictions or serious concern about the transmission of serious illness making a course unsafe to deliver. In these instances, the University will try to give you early notification of any changes to your offer/course and will try to minimise the impact by identifying alternative ways of meeting your expectations, or providing compensation where it believes there's a fair case to do so.

We hope you won’t change your mind, but if you do, you have options.

After you’ve accepted your offer of a place, you can cancel your acceptance within the cancellation period without giving us any reason. The cancellation period runs for 14 days from the date we receive your acceptance. If you cancel your offer within the cancellation period, any deposit or administration or other fees you’ve paid will normally be refunded in full. If you start your course during the cancellation period, please refer to the Fees Payment Policy.

You can cancel your acceptance by informing the University’s Admissions Office by email at admissions@aub.ac.uk confirming the following information:

• I give notice that I cancel my acceptance of your offer of a place to study on the course.
• Name of applicant.
  
• Address of applicant.
• ID Number of applicant (if known).

In order to apply for a Student Route Visa, you’ll need to prove that you’ve been accepted onto a full-time course and have met the conditions of your offer. When you make your visa application you must include your CAS number (provided by AUB) on your visa application.

Please note, any offer received from AUB is an assessment of your academic suitability for a course and is not confirmation you’ll be issued with a CAS. The CAS is issued at the discretion of Arts University Bournemouth and is subject to an immigration assessment by the Compliance Team. Please read the CAS tab on the visa page of our website for more information. If you have concerns about your eligibility for a Student Visa, please contact the the Compliance Team immediately.

A CAS is not confirmation you’ll be granted a visa and you must meet all other requirements as set out in the Immigration Rules.

When international students arrive at the university for the first time, AUB is required to collect copies of their passport, visa and qualifications as part of the mandatory requirement under our Home Office Sponsor Licence. Please ensure you read the enrolment policy and carefully read the correspondence sent from the International Office and Student Records Team to ensure you have the required documents prior to your departure.