Overview
We believe people learn best in a vibrant, caring environment, and we want to help you thrive while you’re here
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Student Services
External support
No matter how big or small the problem, we're here to help
External support
We understand that if you're experiencing particular challenges with your mental health, you may need help urgently. Find out how to get support and guidance with your mental health outside the working hours of AUB’s Wellbeing and Counselling Services.
Useful information
In a life-threatening emergency, or if you're actively suicidal, call 999 immediately or go to your nearest Hospital's A&E department (Royal Bournemouth Hospital).
The University Retreat provides a welcoming, safe space for any student who needs face-to-face support. If you feel like you're struggling with your mental health and potentially approaching a point of crisis, then this service is here to support you. You don’t need an appointment; simply come in and talk to one of our friendly team.
The University Retreat is open six days a week, Monday to Saturday from 14.00 until 21.00. You can find it in the Tolpuddle Annex 2 at Talbot Campus.
To find out how to get from AUB Student Services to the University Retreat, watch this video.
The Retreat is a safe and welcoming environment for anyone over 18 years of age, based in Dorset and who has self-identified their crisis and wants to access support. You can find them at Hahnemann House, Hahnemann Road, Bournemouth, BH2 5JW, open daily (16.30-00.00). You can drop in – no appointment needed.
24/7 Dorset HealthCare helpline for anyone experiencing a crisis with their mental health. You can contact them on 0300 123 5440.
Dorset HealthCare University - Access Mental Health
If you're struggling to cope or feel yourself nearing a breakdown, Access Mental Health is here to provide help.
If your emergency is urgent but not life-threatening, you can:
- Dial 999
- Request an urgent appointment at your GP surgery. You can still call your GP outside working hours as they usually have an out-of-hours number to call.
Samaritans
Samaritans is a telephone, email and visitor service for anyone experiencing emotional distress. Tel: 116 123 (24-hour confidential listening service - call them for an immediate response) or write an email to josamaritans.org (answered within 24 hours).
HOPELINEUK
HOPELINEUK is a confidential helpline for young people dealing with suicide, depression and emotional distress. If you are having thoughts of suicide or are concerned for a young person who might be, you can contact them for confidential support and practical advice.
Tel 0800 068 4141
Text: 07786 209697
Mon-Fri: 10.00 – 22.00
Weekends and Bank holidays: 14.00 – 22.00
CALM
CALM (Campaign Against Living Miserably) is a website and helpline aimed at preventing male suicide.
Nationwide Tel: 0800 585 858.
SANEline
SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. They are open every day of the year from 16.30 – 22.30 on 0300 304 7000.
SHOUT
Crisis Text Line offers free text support 24/7 across the UK. If you are experiencing a mental health crisis and need support, you can text CAM to 82.
CRUSE
CRUSE (National bereavement and loss helpline) can offer support, advice and information on coping with a bereavement. Get in touch on 01202 302000.
Dorset Open Door (local bereavement support). To contact local bereavement support, call 01305 361 361 or email dhc.dorsetopendoor@nhs.net.
Online advice
Students Against Depression
Students
Against Depression is a website by and for students. It provides
information and advice on mental health conditions that are common to
students, including anxiety and depression.
Hub of Hope
The Hub of Hope is a directory of mental health support services.
Support through the uncertainty of student life
Explore more
Wellbeing and Counselling
Whether you have a problem, or just need someone to talk to, our team is here to help
Report and Support
Our online Report and Support tool enables anyone to report concerns anonymously, make a formal complaint, and receive support
Conflict Resolution
The Conflict Resolution Service is a non-judgmental, confidential and voluntary service which can help you resolve any conflict...
Disabled Students
We’re geared up to ensure you reach your full potential, providing practical support, guidance and information about extra allowances
Medical Care
We work in partnership with the local Village Surgery to provide a dedicated medical surgery each week
Faith and reflection
For people of all faiths – or none
Cost of Living
Take a look at the average monthly spend for a student in private rented accommodation
Academic Support
The Study Skills and EAP team can offer support with academic work, personal organisation and study skills
Worried about a student?
You may be a fellow student, a member of staff, a concerned parent, friend, family member, or a medical professional wishing to make a...
University Retreat
The University Retreat is a new mental health drop-in service for students from Arts University Bournemouth and Bournemouth University...