Overview
We believe people learn best in a vibrant, caring environment, and we want to help you thrive while you’re here
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Student Services : External support
No matter how big or small the problem, we're here to help
External support
We understand that if you're experiencing particular challenges with your mental health, you may need help urgently. Find out how to get support and guidance with your mental health outside the working hours of AUB’s Wellbeing and Counselling Services.
Useful information
In a life-threatening emergency, or if you're actively suicidal, call 999 immediately or go to your nearest Hospital's A&E department (Royal Bournemouth Hospital).
The University Front Room provides a welcoming, safe space for any student who needs face-to-face support. If you feel like you're struggling with your mental health and potentially approaching a point of crisis, then this service is here to support you. You don’t need an appointment; simply come in and talk to one of our friendly team.
The University Front Room is open six days a week, Monday to Friday from 14.00 until 21.00. You can find it in the Tolpuddle Annex 2 at Talbot Campus.
To find out how to get from AUB Student Services to the University Front Room, watch this video.
The Retreat is a safe and welcoming environment for anyone over 18 years of age, based in Dorset and who has self-identified their crisis and wants to access support. You can find them at Hahnemann House, Hahnemann Road, Bournemouth, BH2 5JW, open daily (16.30-00.00). You can drop in – no appointment needed.
24/7 Dorset HealthCare helpline for anyone experiencing a crisis with their mental health. You can contact them on 111.
Samaritans
Samaritans is a telephone and visitor service for anyone experiencing emotional distress. Tel: 116 123 (24-hour confidential listening service – call them for an immediate response).
CALM
CALM (Campaign Against Living Miserably) is a website and helpline aimed at preventing male suicide.
Nationwide tel: 0800 585 858.
SANEline
SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. They are open every day of the year from 16.00 – 22.00 on 0300 304 7000.
SHOUT
Crisis Text Line offers free text support 24/7 across the UK. If you're experiencing a mental health crisis and need support, you can text CAM to 85258.
CRUSE
CRUSE (National bereavement and loss helpline) can offer support, advice and information on coping with a bereavement. Get in touch on 0808 808 1677.
Dorset Open Door
Dorset Open Door (local bereavement support). To contact local bereavement support, call 01305 361 361 or email dhc.dorsetopendoor@nhs.net.
Online advice
Hub of Hope
The Hub of Hope is a directory of mental health support services.
STUDENT SPACE
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Wellbeing and Counselling
Whether you have a problem, or just need someone to talk to, our team is here to help
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Medical Care
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Study Skills and English Language Support
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