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Student Support

DSA Need Assessors

No matter how big or small the problem, we're here to help

Information for DSA Needs Assessors and Non-medical helper support providers

If you're a needs assessor or a provider of non-medical helper support and have any wellbeing concerns or concerns for a student's safety, please contact the wellbeing team in the first instance via email or call 01202 363780, and the student advice team will forward your concern to the most appropriate person or team

If you're seeking urgent mental health support for a student outside our working hours, please contact Connections on 0300 123 5440 or the Samaritans on 08457 909090 or 116 123 (free from mobiles and landlines).

Please be aware that AUB student services are open Monday to Thursday 08.30 to 17.00 and Fridays 08.30 to 16.30 (excluding bank holidays and closure days). If you have concerns outside these times, please direct students to access support from the relevant external service. Look at our list of services for more information.

We anticipate that needs assessors will make contact with the University in respect of students for whom they're preparing a needs assessment.

Please contact the Senior Disability Advisor on 01202 363291 or email

DSA Needs Assessments

When completing DSA Needs Assessments for our students, please ensure that all assessment reports include the following information:

Arts University Bournemouth Student Services can provide support to enable [the student] to manage the effects of [his/her/their] disability/mental health difficulties/specific learning difficulties in conjunction with managing [his/her/their] study workload. [The student] is advised to contact Student Services for advice and support.

[The student] is advised to access any course materials made available via the University MyAUB student portal.

Student Services offer one-to-one tutorials to help students develop their independent study skills. [The student] is advised to contact the Study Skills tutors to arrange tutorials, and to plan tutorials into [his/her/their] study deadlines.

Workshops to help students develop their study and writing skills are held regularly through the year on the AUB campus. Full details are available from Student Services.

[The student] may find it helpful to record lectures and other taught sessions. [The student] is advised that the use of a recording device is subject to the following terms:

  • “Students who wish to make use of recording equipment to assist with note-taking are reminded that the content of a lecture or other taught session remains the intellectual property of the person delivering it, and the recording must be used only for a disabled student’s personal study.
  • Any recording must not be shared or reproduced (other than for transcription purposes), broadcast, published or misused in any way.
  • Students should seek permission from those who are being recorded and confirm upon request how any recordings will be stored and deleted” (AUB Disability Support Policy).

[The student] is advised that at Arts University Bournemouth there is no automatic extension to assignment deadlines on the grounds of a disability/mental health difficulties/specific learning difficulties. Should [the student] feel that, due to particular or exceptional circumstances, an extension is needed, [he/she/they] should approach [his/her/their] course leader, who is able to grant an extension of up to one week (five days). If [the student] considers that a longer extension is needed, [he/she/they] should apply for mitigation. Details of the mitigation policy are included in the HE student regulations; the full policy and a form are available from the “Things to know” section of the Viewpoint pages of MyAUB.

[The student] is not required to sit formal examinations as part of their course. However, it is recommended that [he/she/they] be permitted [x%] additional time in any time-limited class tests, if applicable to [his/her/their] course of study.

Please be aware that car parking on campus is only available to students who are blue badge holders and that there are no exceptions to this policy. Find more information and how to apply for a blue badge here.

The recommendations in this report are suggestions only and can only be implemented with the approval of and within the policies and procedures of, Arts University Bournemouth. The AUB Disability Support policy, available from Student Services, outlines the University provision to students with specific learning difficulties and disabilities.

Non-medical helper support at AUB

AUB is no longer registered to provide DSA NMH mentoring support. Please send Needs Assessment Reports and/or any questions regarding support to

AUB is no longer a registered provider of specialist 1-1 study skills support for students with SpLDs. A generic study skills service is available to all AUB students, including those with SpLDs.

Please note that alternative support workers (e.g. BSL interpreters) can be arranged.

Please contact Student Services to discuss individual requirements and associated costs.

Read on for further guidance for external NMHs.

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