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Updated: Friday 8 January 2021

Following the Government's national lockdown announcement on Monday 4 January, AUB has resumed Spring Term on 5 January with online teaching for all courses until further notice. Our support services will continue to be available online during this period.

In line with Government advice, the university campus will be closed until further notice. AUB students should remain where they are wherever possible, and start their term online. This will remain the case until at least Mid-February.

The Government have published guidance to universities and students on how students can return safely to higher education in the spring term. This guidance sets out how students that need to return to term time addresses can do so as safely as possible, following the winter break. You can also read the Government's national lockdown guidance.

If you live in the university area, you should not move back and forward between your permanent home and student home during term time.

Asymptomatic COVID-19 testing (for students without coronavirus symptoms) is currently available twice-weekly for students that have returned to their university addresses. You can book a test slot through our booking system via eVision on MyAUB, and find out more on our Campus Rapid Testing page.

For further information, read the full University Operational update below, or contact our Student Services or Communication Teams. If you are in need of isolation support or test positive for COVID-19 at your term time address, please contact

Health and wellbeing

If you are experiencing COVID-19 symptoms, do not visit the university campus. You should request a COVID test, isolate for the required period, and report your absence to

Our Student Services Team are on hand to offer support, guidance and a range of services to assist you in studies and with any health and wellbeing queries. The team also offer a food provisions service for those self-isolating. All of our services will be available remotely.

There are also a number of local support services that you can use:

CV19 Update - Dated 08.01.21

Friday 8 January 2021

Update from AUB Chief Operating Officer Nick Welch

Thursday 31 December 2020

Update from AUB Chief Operating Officer Nick Welch

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Monday 14 December 2020

Update from AUB Chief Operating Officer Nick Welch

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Thursday 3 December 2020

Update from AUB Chief Operating Officer Nick Welch

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Wednesday 18 November 2020

Update from AUB Chief Operating Officer Nick Welch

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Wednesday 11 November 2020

Update from AUB Chief Operating Officer Nick Welch

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Tuesday 3 November 2020

Update from Vice Chancellor, Professor Paul Gough

Friday 2 October 2020

Update from AUB Chief Operating Officer Nick Welch

We've seen a small number of cases within our university community, both in private residences and in university accommodation. Our community consists of 3,800 students and around 800 members of full-time, part-time and visiting staff.

Figures in the table below are compiled from students who either report their positive test to or identify themselves as AUB students and report to Public Health Dorset, and are updated weekly every Friday. This number may include staff and students across a variety of locations, including those not attending or visiting the university campus.

Public Health Dorset, our local health authority, has been providing localised updates regarding the number of new cases within the BCP conurbation area, including COVID-19 figures provided by AUB, and we continue to be informed with their latest guidance.

We've also been working with a number of local and regional partners, including BCP Council and Public Health England, as well as neighbouring universities Bournemouth University and AECC University College to plan and coordinate our response.

7-day cumulative total (confirmed positive COVID-19 cases)

AUB Student AUB Staff



The university isn't currently experiencing a COVID-19 outbreak (designated by Public Health England as several connected positive cases of COVID-19) and AUB cases have not been seen in specific areas, levels of study or cohorts.

COVID-19 reporting and Government guidance

Students will be made aware of AUB's which sets out our expectations for both new and current students at the university. We would like to remind all students that failure to follow the appropriate COVID-19 Government guidance, both on and off of campus, could result in students being investigated under the Student Disciplinary Policy. Guidance is in place to keep all members of our community safe, and must be followed at all times.

From Monday 28 September, the Government introduced a number of penalties for those that do not follow guidance for self-isolation, including fines of up to £10,000.

AUB is able to investigate further any matter that is subject to police investigation and issue penalties as a result, including suspension of and complete exclusion from studies at AUB.

If you are unsure, or would like to raise a concern or enquiry regarding AUB's COVID-19 guidelines, please email and a member of our team will come back to you.

Points of Contact

COVID Contact

COVID-19 email inbox, managed by our Student Services team, is for students to share COVID related concerns or enquiries

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Schools and Course Teams

For study-related updates, information and advice, contact your Course Teams via myAUB or email your Course Leader directly.

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Student Services

Any questions about accommodation, funding, access to student support services or life at AUB

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Student Records

Help with online enrolment, including documentation needed, student finance and loans and assessment, retakes and resits

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Admissions Office

Guidance on application processes, entry requirements, clearing, fee assessment and status, welcome guides and arrivals and more

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Finance Team

Questions regarding payments or refunds, get in touch with our Finance team.

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International Office

For information about Visas, English Language Support and Arrivals/Orientation for International students

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Service Desk

For any queries, concerns or issues setting up AUB student accounts, such as logins and emails and including the myAUB app

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Information about Freshers’ Week, events and activities

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Key information on travel to the AUB campus and within the local area

Frequently Asked Questions

Our Campus and courses

UPDATE: Our campus is currently closed in response to new Government guidance requiring universities in England to move to online teaching until at least 25 January.

We’ve continually been following UK Government guidance to make our campus as safe as possible. As well as conducting a comprehensive risk assessment, we have plans in place to respond to COVID-19 incidents and local outbreaks.

When on campus, you’ll be made aware of our 2m physical distancing guidance. For activities and spaces which won’t allow for this, additional measures will be in place to support reduced distancing safely, such as the use of protective screens and ‘keep left' and one-way routes in designated areas.

You’ll spot our clear signage across all campus areas, and you’ll also find hygiene stations throughout. We’ve reviewed our campus cleaning regime too in order to ensure that areas are cleaned to the required standards.

The university's COVID-19 response is led by AUB Chief Operating Officer Nick Welch, with input from all departments across the university, including our Campus Services, Finance, Admissions, Marketing, International and Registry teams.

AUB's approach is fully compliant and developed in line with Government guidance, and we maintain consistent and regular communications with other local organisations including neighbouring universities, Public Health Dorset and the National Institute for Health Protection. We continue to work with Bournemouth, Christchurch and Poole Council (BCP) to develop our operational plans as well as how we can protect the community in which we are based.

Students will be kept informed and updated via our regular Student Information Update correspondence, as well as through Course Leaders, Technicians and administrative staff and updates through the university's online learning environment and intranet.

Further queries can be put to any of our departmental teams using the channels at the bottom of this page.

COVID-19 symptoms are described as:

  • a high temperature
  • a new, continuous cough
  • a loss or change to your sense of smell or taste

If you, or a member of your household has any of these symptoms, you must notify the university via our COVID-19 reporting address at, and you should take an NHS COVID-19 test as soon as possible.

Both you and members of your household must isolate until you receive a result. These tests are free, and you should receive a result within 48-72 hours. You must not attend public places or the university while awaiting a result.

If you test positive, don't worry, the university will support you via our Student Services team, available by email at or phone on 01202 363780. This result means that you and all members of your household or support bubble must self-isolate to prevent the spread of COVID-19. You should order food and supplies online, should not have visitors, and should not leave your accommodation.

If you test negative, you should continue to observe social distancing guidance and wear a face covering in all applicable environments.

More information is available at

A ‘contact’ is a person who has been close to someone who has tested positive for COVID-19 anytime from 2 days before the person was symptomatic up to 10 days from onset of symptoms (this is when they are infectious to others). For example, a contact can be:

  • people who spend significant time in the same household as a person who has tested positive for COVID-19
  • sexual partners
  • a person who has had face-to-face contact (within one metre), with someone who has tested positive for COVID-19, including:
    • being coughed on
    • having a face-to-face conversation within one metre
    • having skin-to-skin physical contact, or
    • contact within one metre for one minute or longer without face-to-face contact
  • a person who has been within 2 metres of someone who has tested positive for COVID-19 for more than 15 minutes
  • a person who has travelled in a small vehicle with someone who has tested positive for COVID-19 or in a large vehicle or plane near someone who has tested positive for COVID-19

Following the Government's guidance on Wednesday 30 December for universities in England, we will resume Spring Term on 5 January with online teaching for all courses until at least 25 January. The Library and student support services will be available online from 5 January.

The university will be closed to students during this period, but we intend to reopen as soon as we are advised to do so by Government.

Students are still able to travel through tier zones for educational purposes, and we continue to ask all students to take part in University COVID-19 testing upon their return (after any required self isolation periods).

Asymptomatic COVID-19 testing (for students without coronavirus symptoms) will resume on 4 January 2021 until 29 January 2021 - read more here. You can book a test slot through our booking system via eVision on MyAUB.

UPDATE: Our campus is currently closed in response to new Government guidance requiring universities in England to move to online teaching until further notice.

While our campus is currently closed over the Festive Period, new Government guidance has been published requiring us remain closed and to move to online teaching until at least 25 January. We intend to reopen as soon as it is possible to do so.

Students are expected to attend all periods of teaching, learning and assessment scheduled via blended learning methods where required. If we have to change the way in which our programmes of study are delivered in the future, we will notify you as soon as possible and explain how specific courses will be run.

We remain fully prepared to implement appropriate contingency plans if necessary, which include measures for all students to continue to study remotely and to be provided with additional time to access our facilities when safe to do so.

Course teams will communicate with all students directly with regards to programmes of study.

UPDATE: Our campus is currently closed in response to new Government guidance requiring universities in England to move to online teaching until at least 25 January.

We accept that some students may not be able to join us at the start of the year, either for medical reasons related to COVID-19, or due to travel restrictions to the UK. If you think attending AUB from the official start of your course won’t be possible, please contact your Course Leader or the Admissions Office (especially for new arrivals) to discuss the detail of how this would work for you. The option of accessing the course remotely is offered on the basis of need rather than preference.

Students learning remotely will be supported effectively, but we cannot guarantee that the timing of sessions will be ideal for them. We will wherever possible arrange seminars and tutorials at convenient times, and we will record sessions for asynchronous viewing.

There may be some aspects of some courses which genuinely cannot be delivered remotely because they require equipment which is unlikely to be available to a student who is not able to come to campus. Courses will be looking at how essential skills can be acquired without access to specific AUB resources in the first term. Where a technical skill is part of the required learning outcomes of the course, the course team will be considering how this can be demonstrated.

Admissions Office
01202 363228 / 01202 363225

Our course-specific Welcome Guides are now available to access online. The Preparing For Your Course section of each guide includes information on Summer Projects, recommended reading lists as well as information about what equipment you might need for your course.

You’ll also find a detailed Next Steps section too, which outlines additional information on everything you need to know and do leading up to your arrival at AUB and the start of term.

If you need to get in touch with us at AUB for any reason, all relevant contact details can be found in the Welcome Guides. Our key University Points of Contact are also listed at the bottom of this page.

If you have a question that we haven't answered or just need someone to talk to, please see the relevant Points of Contact at the bottom of the page.

AUB's Student Support services are available remotely, and you can get in touch with the team via, or 01202 363780.

There are also a number of local support services that you can use:

COVID-19 Community Response Helpline via Bournemouth, Christchurch and Poole (BCP) Council on 0300 123 7052

NHS 111’s online service, which offers information on healthcare services near you.

Connection, a Dorset-based 24/7 mental health helpline on 0300 123 5440

The Retreat, a safe place to discuss your problems and access peer support locally.

The Cameron Grant Memorial Trust, 24/27 mental health support text service. Text CAM to 85258.

Samaritans, emotional support for people in distress, call on 116 123 or email

Cruse Bereavement Care, emotional support for people affected by bereavement, on 0808 808 1677.

Enrolment, Fees and Finance

Our tuition fees will remain as advertised for this year.

Due to the pandemic, we’ve had to take appropriate measures to ensure the safety of all our students; your health and wellbeing is our top priority. This has meant that we’ve looked critically at the curriculum and identified those parts which can be delivered successfully online, such as lectures and seminars.

Of course, there are significant parts of our curriculum that can’t be delivered online, and we’ve privileged studio-based teaching and learning which we know to be an essential part of our courses. By implementing a blended learning approach in some areas, we’ve been able to establish additional safe spaces for practical workshops, teaching sessions and assessments, as well as specified studio time, in a physically distanced manner on our campus.

A significant amount of planning has been going into our preparations for the 2020/21 academic year, and we’re committed to ensuring that the full course learning outcomes are met, including all vital skills attributed to and required for each course. We also have a substantial range of e-resources available (for instance through the Library), as well as full access to relevant digital software platforms, and are continuing to provide all student support services.

We recognise that the University has been affected by the current COVID-19 situation, as with many other education institutions and areas of society. However, we’re committed to delivering the curriculum which was promised and to providing all students with the best possible student experience while studying at AUB.

For any queries or concerns regarding tuition fees, please contact our Finance team:

Enrolment for new students starts in September and you’ll be contacted by email with information on what this process involves and what to do. There’s more information on enrolment in your course specific Welcome Guides too.

The Next Steps section within each guide explains when enrolment opens for your course and what emails you should expect to receive from us.

For any questions regarding online enrolment, including documentation needed and student finance and loans, you can contact the Student Records team:
01202 363381 / 01202 363717

International students

If you believe the status of your visa application, and therefore your travel arrangements, will be disrupted by COVID-19, please contact our International Office who will be able to assist you. Although the university will be closed until at least 25 January in response to new Government guidance, our Halls will remain open for all residents.

For more information about visa requirements, please read the information within our Pre-Arrival Guide (see below).

International Office Email:

No. You only need a Tier 4 student visa for your arrival in the UK. You can therefore apply for a Tier 4 student visa before you plan to travel to the UK. Please contact our International Office to make arrangements around your visa and arrival were necessary.

You can find details on the official Home Office Guidance Document and further information on the British Council and UKCISA websites.

International Office
+44 (0) 01202 363233

Student Experience Officer
+44 (0) 1202 363713

In accordance with current UK government guidelines on entering the UK, you may need undergo a period of quarantine for the first 10 days you're in the UK. If this is the case, you should do this where you are residing – in your university halls of residence or private accommodation.

If you are travelling from a country not on the UK travel corridor list, you are able to reduce your self-isolation period through the UK Government's Test to Release for international travel scheme. More information can be found here.

For students who will be required to quarantine on arrival in the UK, and for those who must self-isolate at any point throughout the year, there will be limited supplies of essential items in our university halls accommodation.

Students living in private accommodation within the local community will be able to receive the same supply of essential living items if required via our Student Services.

All students in halls who are in quarantine or self-isolating will have the option to order groceries online for delivery. Those who may not have an appropriate bank account set up in order to do this, there will be the option to purchase ASDA supermarket gift cards. These cards are prepaid by AUB and can be used for online shopping at ASDA, one of the UK’s biggest supermarket retailers. The cost will be deducted from your halls deposit.

If you have any questions please contact our Student Advice team on

Our International Student Support Officer is also on hand to assist. They can be contacted on

UPDATE: Our campus is currently closed in response to new Government guidance requiring universities in England to move to online teaching until at least 25 January.

We are continually monitoring the latest Public Health England and Government Advice about the situation. If you are returning from overseas to the UK, you will need to follow all guidance related to arriving back in the UK. If you need to self-isolate on arrival in the UK, you should follow UK government advice, and you should inform your Course Team as you begin isolation.

If you are unable to travel to the UK in time for the start of term, or may be delayed in doing so as a result of Covid-19, please contact your Course Team who will be able to advise you on how you can continue your studies remotely.

If you have any questions please contact our Student Services team on Our International Team are also on hand to assist. They can be contacted via

Further information can be found in our Overseas Pre-Arrival Guides for the start of the 2020/21 Academic Year. These will be distributed to all International Students arriving at AUB this year. A copy can also be found below.

We have an experienced International team who are on hand to advise and support you during your time at AUB. If you have any questions or need more information, please do contact one of our Student Experience Officers, available through the contact details below, who will be happy to help you.

International Office
+44 (0) 01202 363233

Student Experience Officer
+44 (0) 1202 363713