Stephen is the Head of Digital Services, who leads and manages the Digital Services team in all areas related to the development and delivery of the Digital Learning, Business Development, Information Services and ServiceDesk provision. The role is responsible for the maintenance of the technical infrastructure and systems to meet AUBs strategic aims and objectives, and works with academic and professional colleagues to ensure services are maintained to high levels of user satisfaction. The role supports and maintains the Digital Services strategic developments and operational plans of the digital environment through the University Management Team. Stephen is a core member of the DELTA (Digital Environment Learning Teaching Assessment) Project Board and is actively working with academic and business systems to support user experience and business efficiencies. Stephen has project management skills (Prince 2) and Enterprise Architecture knowledge, to enable workflow processes to be designed and reviewed to create system efficiencies and effective processes and procedures.