Who we are and what we do

If you feel you need help and support beyond that offered by tutors, friends or family, counselling could help. Talking to a counsellor in a safe, non-judgemental and confidential setting can enable you to work through your problems with the aim of reaching a solution. Counselling is also an excellent tool for your own personal development.

The Counselling Service is student focused and we offer single therapeutic sessions for one hour booked on a session by session basis. The service adheres to the key theoretical principles of the person centred approach as its foundation; putting you, the student in the centre of the counselling relationship. Counsellors will be genuine and non-judgemental, use advanced skills in listening and empathy and will be fully accepting of the student and whatever issues they bring to the counselling session. Counsellors may also integrate additional skills and tools from other theoretical counselling approaches such as Solution Focused Brief Therapy (SFBT) or Cognitive Behavioural Therapy (CBT) to enable better therapeutic outcomes. We can also arrange referrals to specialist external counselling agencies where appropriate.

The AUB Counselling Service maintains a professional accreditation awarded by the BACP (British Association for Counselling and Psychotherapy) and fully adheres to it’s Ethical Framework for the Counselling Professions. We have a team of professionally qualified and experienced male and female counsellors and we offer two supervised placements for trainee counsellors in their final year before qualification.

Please see the BACP ethical framework for the Counselling Professions here.

Counselling is a confidential process and only in exceptional circumstances would this confidentiality be broken and direct action taken – usually if there is an immediate risk to your own safety or that of others.

Student confidentiality is preserved in respect of the service and not to the counsellor. This means that within the counselling service, some limited information such as session notes or your contact details may be viewed by another counsellor if you choose to see a different counsellor each time you use the service.

It also allows us to maintain a student focused service and enables easier communication when booking or cancelling appointments.

The full details of confidentiality can be found in the Counselling Service Policy and Confidentiality Statement which is available to view or download on the AUB Viewpoint page under Student Services/Counselling.

To learn more about the service you can contact us by emailing: counselling@aub.ac.uk.

If you’d like to book a counselling session you can call 01202 363780 or come in to Student Services and the Student Advice team will find the next convenient appointment for you.

Counselling sessions are available to book from 9am and the last appointment is 4pm. The Counselling Service is also open out of term time and across the summer months.