Graduation is the time to celebrate with your friends, family and fellow students after years of hard work! We’re sure you’re excited about the day but may also have a few questions.
We have answered some of the most common queries we receive, please have a look at the FAQ’s in each section. As you can imagine we receive a high volume of queries and it’s likely you will find an answer to your question here without needing to contact us.
REGISTRATION WILL OPEN 1ST MARCH AND WILL CLOSE ON 26TH APRIL, YOU MUST REGISTER FOR GRADUATION DURING THIS TIME PERIOD (even if you are not attending, we need to know!)
If you can’t find an answer to your question, we’re more than happy to help, please contact us on email@example.com and the Graduation Team will reply directly to you.
Where is Graduation held?
The historic Bournemouth Pavilion is the venue for the AUB Graduation ceremonies. The ceremony is hosted in the theatre and student gowning is carried out in the Ballroom (which will be clearly signposted on arrival)
Official photography is taken in Pavilion Dance South West, which is located at the side of the Pavilion and will be clearly signposted.
The Champagne Reception will be hosted in the Beach Marquee, located next to Bournemouth Pier.
When will I receive my graduation ceremony invitation?
Graduands will receive an email to their AUB email address advising you of the ceremony date and inviting you to register to attend. Please ensure you check your AUB email address for regular updates. The email will contain a link to the graduation registration task.
Please note – you must register even if you are not able to attend the ceremony. Registration opens 1st March 2019 and closes 26th April 2019.
How do I register for Graduation?
You will receive an email in your AUB mailbox advising when registration for Graduation will open. Once open, you can register by clicking the link in the registration email.
As a graduating student your place at the Graduation ceremony and Champagne Reception is free.
During registration you can also purchase and pay for your guest tickets (a maximum of 2 guests per student) and advise if your guests have any special requirements that we need to be aware of (e.g access, wheelchairs, blue badge holders)
You must complete the registration task regardless of whether you are attending graduation or not as we need to know for seating plans etc.
Am I eligible to attend the ceremony?
Yes upon successful completion of your course and providing you have no outstanding fees to AUB (tuition fees, library fines, equipment hire etc). All fees must be fully paid prior to graduation or you will not be permitted to attend.
I haven't had my results yet, can I still apply for my gown/photography and guest tickets?
Yes. We recommend registering as soon as possible once registration opens. If you are not sure if you wish to attend, we recommend registering and if necessary we can cancel your registration and refund you at a later date should you change your mind.
Please note that whilst we provide a full refund for guest tickets, there may be a small administration fee for refunds of gowns and photography.
I haven't completed my course successfully, what happens now?
The Registry Department will contact you with information about what action you may need to take, such as resubmitting any work. In the case of re-submission, if the re-submission is successful then it is possible to attend the next academic year’s Graduation ceremony.
If you have already registered to attend Graduation this year, then we can provide a refund for any tickets purchased. Please contact Graduation@aub.ac.uk.
I have outstanding fees, what happens if these aren't paid?
AUB will not allow any student to attend Graduation if they have outstanding fees. These fees could include things such as library fines, equipment hire and tuition fees. In the event that you have unpaid fees, your Graduation tickets will be withheld and not released until all debts have been cleared.
Please visit the Finance Team to discuss or make payments of any outstanding fees.
How do I get my certificate if I'm not attending the ceremony?
During the ceremony we hand out commemorative scrolls, you will receive your official certificate in the post several weeks after the ceremony. It will be posted to the address that you have provided on your student record (unless otherwise requested).
Please speak to the Registry team if you wish to discuss the postal address.
When will my graduation tickets be available?
Tickets for graduation will be available from late May. During registration, you can opt to collect them from South House Reception or have them posted to an address of your choice (UK posting only – we cannot post to addresses outside of the UK).
Please bear in mind that as tickets will be posted in May/June, ensure you are still living at the address at this time.
If collecting tickets, South House Reception will be open for collection from 20th May – 13th June between 9am-12noon and 2pm-4pm Monday-Friday only.
My question has not been answered by the FAQ’s – what do I do now?
Please email firstname.lastname@example.org and the Graduation Team will be pleased to help you.
Why do I need to register?
The Graduation Team need to know if you are or are not attending in order to plan the ceremony and champagne reception to ensure you all have a memorable day and enjoy the celebration after all your hard work!
My friend is attending a different ceremony, can I go to that one instead?
No, unfortunately you have to attend the day that your course ceremony is taking place along with the rest of the graduands on your course, you are not able to transfer to another day.
How do I buy guest tickets for my ceremony?
Guest tickets can be purchase via the registration task. Each student can purchase a maximum of 2 guest tickets.
Do I have to pay for my ticket?
No, as a graduating student you attend graduation free of charge – you will not require a ticket for the ceremony but you will be given a ticket for the champagne reception which you need to being with you on the day.
How many guest tickets can I have and what do they cost?
Each student can purchase a maximum of 2 guest tickets. They are priced at £25 per ticket. This includes the ceremony, Champagne reception and a commemorative brochure.
It is not possible to buy additional tickets for the ceremony/champagne reception. Should additional tickets become available an email will be sent to all students and offered on a first come first served basis.
PLEASE DO NOT CONTACT US REQUESTING ADDITIONAL TICKETS
Can children attend the ceremony?
Yes children can attend the ceremony however we do advise that this is a formal proceeding of events that is being filmed and therefore may not be suited to younger children/babies.
Should there be disruption in the theatre then one of our ushers may politely ask for any young children/babies to be entertained in the foyer area by their parent/guardian so as not to disturb the ceremony. Children do require their own ticket for admission.
I will not be bringing guests, do I still need to register?
Yes, we need to know if you are attending in order to include you in the seating plans.
I've purchased guests tickets that I no longer need, can I have a refund?
Yes, contact the Graduation Team on email@example.com and they will amend your booking and arrange a refund of any guest tickets purchased no longer required.
If you have already received your ticket pack you will need to post all the contents back to the Graduation Team before a refund can be issued.
What do I do if one of my guests is disabled or has special requirements?
During registration you are able to indicate any disabled guests or special requirements they may have, the Graduation Team may then contact you for additional information in order to ensure we can meet your needs effectively. Alternatively, email firstname.lastname@example.org
When do I need to register by?
Registration opens on 1st March 2019 and closes on 26th April 2019. Regardless of whether you are attending graduation or not you must complete the registration task.
I can no longer attend graduation - what do I do?
Contact the Graduation Team on email@example.com and they will cancel your registration and arrange a refund of any guest tickets purchased.
I failed my course can I get a refund?
Yes. Contact the Graduation Team on firstname.lastname@example.org and they will cancel your registration and arrange a refund of any guest tickets purchased.
If you have already received your ticket pack you will need to post all the contents back to the Graduation Team before a refund can be issued.
Robes, Photography and Dress Code
Is there a dress code?
Graduation is a formal celebration of your achievements whilst at AUB therefore most graduands and their guests like to dress smartly for the occasion.
Graduating students will be required to wear gowns (which should be pre-hired for a fee from Ede and Ravenscroft, without a gown you will not be permitted to cross the stage.
- The theatre is likely to be hot so we recommend lighter clothing for graduands and guests (jackets are not required).
- You will need to navigate stairs onto and off of the stage therefore we recommend a sensible heel height!
- Wearing a shirt/blouse with a button will allow the hood of the gown to be securely fastened and stay in place. Carrying safety pins can also be useful.
- You will be wearing a hat so please ensure any hairstyles, particularly ‘up-do’s’, will allow the hat to be positioned on your head – hair grips are advisable to secure it in place.
Personal belongings cannot be taken onto stage. We recommend leaving these items with your guests or alternatively using the cloakroom that is provided as is possible you will not return to the same seat once you cross the stage.
Where do I hire my gown?
All students attending graduation must hire a gown in advance of the graduation ceremonies. Ede and Ravenscroft are the suppliers of AUB graduation gowns.
Gown/Photography booking opens 1st April 2019 and closes 22nd May 2019
Prices can be found on their website and bookings are to be made directly with them via their website or telephone (01223 861 854). Please note, bookings via phone incur a £5.00 supplementary charge.
E&R will require your height and head measurements for the booking.
You will be sent an email confirming your gown hire that includes your gown reference number. You will need to print out and present this email to the Ede & Ravenscroft staff at the ceremony venue in order to collect your gown on the day of your graduation.
Which gown do I order?
The E&R website will ask you to confirm which award you are going to receive – there will be a choice of BA or MA dependant upon your course studied.
The hood colours for AUB are deep purple and lime green and the hood will be included with your gown hire order.
If I can't go to the ceremony can I get a refund on my gown?
It is possible to cancel your booking a minimum of 7 working days prior to the ceremony and receive a refund. You will need to contact E&R directly in order to do this. Please note that a small administration fee may apply depending on when the order was made.
Can I buy photographs on the day?
Yes. Commemorative photo packages are available and can be booked in advance via the E&R website or alternatively you can purchase these on the day. Photography will be taken after the ceremony in Pavilion Dance South West located on side of the Pavilion.
Please note that pre-booked packages may be subject to a preferential rate than on the day purchases.
On the Day
Where do I collect my gown?
The ceremony will be held at the Bournemouth Pavilion located in Bournemouth town centre. Gown collection will be from the Ballroom, we recommend arriving 90 minutes prior to the start of your ceremony in order to be gowned.
Is there parking available at the Pavilion?
There is no parking at the Bournemouth Pavilion however there are several local car parks close to the venue – please download the parking map for further details.
Bournemouth in summer is extremely busy with tourists and parking can be limited so we advise leaving plenty of time prior to the ceremony in order to park your vehicle.
Please see the main Graduation page for a map of local parking.
When should I arrive?
We suggest you arrive at least 90 minutes before your ceremony is due to start to allow time for you to be gowned prior to your ceremony commencing. Please allow time for traffic and parking as Bournemouth in the summer months is a bustling town busy with locals and tourists.
Do I need to bring ID?
No, unless you are collecting your guest ticket pack on the day from the collection point in which case photo ID will be required. Please note, only you can pick up your ticket pack – family member or friends are not permitted to do this on your behalf.
What happens if I arrive late?
Late arrivals cannot be guaranteed admittance into the theatre once proceedings have commenced, therefore it is possible you may not be able to cross the stage to ‘receive’ your degree. Please ensure you allow plenty of time for both you and your guests to arrive at the venue prior to the start of the ceremony.
How long does the ceremony last?
Approximately one hour 15 minutes, timings per ceremony can vary slightly.
Where will I and my guests be seated?
Graduands and their guests will not be seated together.
Graduands will be seated in a reserved section of the stalls and guests will be seated between the remaining stall space and the balcony.
PLEASE NOTE: Guests do not have reserved seating therefore all guests will be shown to available seats by ushers on their arrival into the theatre. If your guests wish to sit with other guests please ensure you enter the theatre together to increase the possibility of locating seats close by.
Can I buy extra tickets?
We expect each ceremony to be at full capacity as most students tend to take their full allocation of guest tickets. In the rare occasion that we may have space capacity, further tickets will be made available and an email will be sent to all students, they will be sold on a first come first served basis and can be purchased via the registration task.
In the meantime, please do not contact us to ask for additional tickets as we will need to refuse your request.
What happens during the ceremony?
- On arrival at the Pavilion, graduands will head to the Ballroom to be gowned – family/friends cannot accompany you into the gowning room so please say your goodbyes as this will be the last time you see them until the ceremony has ended
- The theatre will open 30 minutes prior to the start of the ceremony and all guests will be able to take their seats
- Student ushers will meet you in the Ballroom and call out each course and assemble the graduates into alphabetical order, they will hand you your name card and escort you into the theatre to take your seats.
- Once in your seat, the student ushers will direct you from your seat to the stage, please ensure you have your name card ready to present to the Dean when taking the stage.
- Graduands are presented individually by name (alphabetically) within their course
- Once the Dean announces your name, walk to the centre of the stage and shake hands with the Dignatory, continue to then cross the stage to the far side to receive your commemorative scroll and then exit via the stage steps.
- You will then be ushered back to your seat, this may be a different seat to the one you previously occupied.
Will my classification be read out when crossing the stage?
No, we only read your name out however classification will be printed in the official programme.
What name will be read out when crossing the stage?
After gowning the student ushers will get you into courses and line you up alphabetically. You will be provided with a name card that has your first name and surname as per your student record (and a pronunciation if this has been previously provided). This will be read out by your Dean as you cross the stage.
If you have officially changed your name we require confirmation of the Deedpoll certificate in order to make any changes.
What happens after the ceremony?
Once the ceremony has concluded, all graduates and guests will be directed out of the Theatre and to the Beach Marquee where the Champagne Reception is being held. The reception lasts 1 hour and a live band will be performing, during this time or once the reception has ended you also have the opportunity to:
- Get your official photos taken by E&R, located in Pavilion Dance South West
- Purchase your official AUB Graduation memorabilia such as AUB Graduation Hoodies from the Campus Clothing stand