Have a query about the Higher Education Achievement Report (HEAR)?

Take a look at our frequently asked questions below. If you can’t find your query here, please contact us by emailing studentrecords@aub.ac.uk

What is the HEAR?

The HEAR is an electronic document providing verified information on a student’s academic and non-academic achievements during their time at AUB.

Who is eligible for a HEAR?

The HEAR is available to all students on courses where AUB is required to provide a diploma supplement (transcript) and who graduated after April 2016.

When will I receive my HEAR?

The HEAR will be available shortly after you have received your final year results. Usually during July.

How do I access my HEAR?

You will access your HEAR via the GradIntel website. The service is free for students.

What is Gradintel?

GradIntel is part of the Tribal Group, who are suppliers of AUB’s Student Records System. They will publish your HEAR electronically. The system allows you to access your HEAR after you graduate; and to share it with third parties such as employers or other universities.

How do I activate my Gradintel account?

During your final year at AUB you will be sent information on how to activate your GradIntel account via your AUB email account.

What is included on a HEAR?

Your HEAR will include information about:

  • Your qualification entry criteria for AUB
  • Your educational aims and learning outcomes
  • The results you achieved
  • Your overall module marks/grades
  • Any professional accreditation that you achieve
  • Your final award

How are additional achievements recorded on the HEAR (section 6.1)?

Additional achievements are recorded in Section 6.1 of the HEAR. These can include prizes and enterprise activity.
AUB will add these details to your HEAR.

How do I add or remove items from section 6.1?

Please contact studentrecords@aub.ac.uk if you wish to add or remove an achievement or activity currently showing in Section 6.1 of your HEAR.

What happens to my HEAR when I leave AUB?

Once you have registered with GradIntel, you can continue to access your HEAR through the GradIntel website after you have finished your studies with AUB.

Can I get a printed HEAR?

AUB will not be producing paper copies of the HEAR. Students and employers can print paper copies for their own use but these are not verifiable by the University.

Who do I contact if my HEAR is not accurate?

If there is incorrect information relating to your results, you should contact studentrecords@aub.ac.uk.

Why are there no HEARs for students graduating before April 2016?

AUB introduced the HEAR for students graduating after April 2016.